Community Partnership Requirements

Who Are We?

FoodRecovery.org (formerly MEANS Database) connects organizations with excess food to communities in need. Our online platform facilitates communication and logistical support to transport food donations. FoodRecovery.org has two major goals: to reduce food waste and reroute excess food to those facing food insecurity.

Our Ethos

FoodRecovery.org aims to be an organization based on mutual respect and collaboration. We believe that we are stronger together and aim to collaborate rather than compete. FoodRecovery.org collaborates with organizations of all sizes, from large food banks to community fridges. We look to operate through an equity model- prioritizing providing food to organizations who generally receive fewer donations.

We are committed to ensuring this food remains free throughout the donation process. We do not donate food to programs that charge individuals to receive these donated food resources. Food is a human right and not a privilege- since the food we receive comes from donations, we work to ensure that the food remains free to the organizations and people who receive it.

Non-Exclusivity

This document in no way restricts any of the Parties from participating in similar activities or entering into similar agreements with other public or private agencies, organizations or individuals.

At-Will Clause

This document is a non-legally binding Memorandum of Understanding (MOU). Participation in the Community Partnership Program is at-will and either party may choose to terminate this MOU at any time with notice to the other party. If your organization intends to terminate the Community Parntership Program please have your Executive Director contact partnerships@foodrecovery.org to inform FoodRecovery.org of your decision.

Nondiscrimination

FoodRecovery.org strives to create and maintain a work environment in which people are treated with dignity, decency and respect. The environment of the company should be characterized by mutual trust and the absence of intimidation, oppression and exploitation. The accomplishment of this goal is essential to the mission of the company. For that reason, FoodRecovery.org will not tolerate unlawful discrimination or harassment of any kind.  All partners are expected to comply with this policy and to take appropriate measures to ensure that prohibited conduct does not occur. Any partner who violates this policy is subject to termination of their participation in the Community Partnership Program.

Expectations

FoodRecovery.org will provide notifications, logistics and (when agreed upon) transportation support for donating excess food.

Your organization will accept donations when interested, communicate transportation details, and confirm donations are received.

Your organization will follow all procedures outlined in this document to maintain the Partnership with FoodRecovery.org

By completing the application, your organization agrees:

• To the Terms of Use for FoodRecovery.org. All data provided to FoodRecovery.org falls under the Terms of Use
• To follow the paperwork process outlined in this document or forfeit your rights to continue to receive donations from FoodRecovery.org
• To confirm the donation is received by filling out our Product Tracking Form within 3 business days of pickup date.
• If your driver is going to be late to the pickup appointment time, to let us know ahead of the appointment time so we can communicate with the warehouse.
• To the CHEP Pallet Agreement if you provide a CHEP Account Number to FoodRecovery.org
• If you do not have a CHEP Account Number, please reach out to donations@foodrecovery.org to help get you set up. The majority of our donations require a CHEP Account Number.
• FoodRecovery.org is the sole owner and proprietor of donated products shared via FoodRecovery.org’s services. Contacting any previous owners or distributors of said product may result in immediate termination of the Partnership Application.
• To only contact the FoodRecovery.org team with any questions, comments, or concerns about your food donations.